Terms of Use

Introduction

1.1 Welcome to Walletix Inc. (“Walletix”) Services, and thank you for choosing our managed custodial services, website, software application, or Application Programming Interface (API) (collectively referred to as the “Services”).

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1.2. Walletix is a technology company incorporated under the laws of the United States. The company operates a platform and mobile application (the “Platform”) which provides a secure custodial infrastructure. Unlike an exchange, Walletix focuses on the secure generation and management of private encryption keys on behalf of its users, enabling the storage and transfer of digital assets through a managed vault model.

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1.3 Nothing contained in the Services constitutes investment, financial, accounting, tax, or legal advice; any decisions based on the information contained in the Services are the sole responsibility of the User of the Services. Digital assets held within the Walletix vault are not suitable for all users. We make no representations that our services are available to or appropriate for users in all US states or international jurisdictions, nor that the custodial model is suitable for any particular user or purpose. All Users accessing the Services do so on their own initiative and are responsible for compliance with applicable federal and state laws.

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1.4 Before using the Services offered by the Platform, you shall read these Terms carefully. These Terms govern your use of our Platform and include important disclosures and regulatory information associated with US financial technology services. If you do not agree to the Terms and/or any change made thereto, please immediately stop using the Services provided by Walletix.

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Acceptance of Terms

The following Terms and Conditions apply to any person who is a legal resident of the United States, is above 18 years of age, and opens a Walletix vault account. These terms constitute a legally binding agreement between you and Walletix Inc. By registering, you unconditionally accept these Terms and agree to comply with the Bank Secrecy Act (BSA) and OFAC regulations.

For purposes of these Terms, reference to "We", "Our", "Company", “Walletix” "Us" refers to Walletix Inc., and "User", "You" refers to the account holder.

Please read these terms carefully before using any Walletix service. If you don’t agree with these Terms, don’t use the Service.

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Amendment of Terms

We may update our terms periodically to reflect changes in US law or operational requirements. Changes are effective when they are uploaded to our service. We will notify you of material amendments via email or a prominent notice on the Platform.

Scope of Service

• 3.1 Secure generation and management of private encryption keys.
• 3.2 Provision of managed custodial digital asset vaults.
• 3.3 Facilitation of digital asset transfers based on user-verified instructions.
• 3.4 Multi-signature and Hardware Security Module (HSM) infrastructure support.
• 3.5 Identity verification and compliance reporting for US regulatory standards.

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Eligibility

By registering to use a Walletix Account, you represent and warrant that:

• You are a legal resident of the United States and meet the age of majority in your state.
• You have not been included in any trade embargoes or economic sanctions list (such as the U.S. Treasury Department's OFAC SDN list).
• You have the legal capacity and sufficient authorisations to enter into these Terms.
• Your use of Walletix will not violate the USA PATRIOT Act or any applicable anti-money laundering (AML) laws.

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Using this Service

Using this service includes managing your digital asset vault and authorizing transfers. You agree not to undertake the following:

• Using the vault for unlicensed money transmission or illegal gambling.
• Circumventing US sanctions or engaging in fraudulent activity.
• Obtaining unauthorised access to a third party’s vault or Walletix database.

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Restricted Activities and Jurisdictions

Walletix currently operates within the United States. Access may be restricted in certain US states based on local licensing requirements. You confirm that you are not located in a jurisdiction subject to a US government embargo or designated as a “terrorist supporting” country.

Risk Warning and No FDIC Insurance

The risks involved in holding digital assets are substantial. Digital assets are highly volatile. Walletix is not a bank. Digital assets held in your vault are not legal tender and are not insured by the Federal Deposit Insurance Corporation (FDIC) or the Securities Investor Protection Corporation (SIPC). You are solely responsible for the decision to use our custodial services.

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Account Verification (KYC)

1. To comply with federal AML/CFT regulations, you must provide accurate information, including your Social Security Number (SSN) and a valid US government-issued ID.
2. Verification may be performed through third-party processors to authenticate your identity.
3. Data Retention: Walletix is required by federal law to retain identity and transaction data for a minimum of five (5) years after account closure.

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Managed Vault and Fees

Walletix provides custodial services for supported digital assets. We reserve the right to charge vault management and transaction processing fees. You acknowledge that Walletix is not responsible for the underlying blockchain protocols. You cannot cancel or reverse a transaction once it has been broadcast to the network based on your instructions.

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Transaction Instructions

Walletix processes transactions according to instructions received from the verified account holder. You are solely responsible for verifying the accuracy of recipient addresses. Walletix may charge network (miner) fees to process transactions on your behalf, which will be disclosed at the time of authorization.

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You may receive supported digital assets into your Walletix vault by providing the sender with a receive address generated in your vault. Your vault will only be credited with supported digital assets sent to a receive address generated through the Walletix App and associated with that specific asset. If you know, suspect, or should reasonably know that any currency or digital asset has been credited to your vault in error, you must immediately notify Walletix by submitting a ticket through the Help Center. You accept and agree that you have no claim or entitlement to any assets received in error and must immediately return such funds in accordance with the instructions from Walletix.

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Deposit

Where your identity has been verified (following US federal KYC requirements), you may deposit funds into your Walletix vault through supported US payment methods (a “Deposit”). Funds received for custodial purposes will be held in a segregated account at a reputable US financial institution. Subject to these Terms, you retain a right to the value of funds you deposit until your funds are used or withdrawn. Details of the payment methods will be provided within the App. You accept and agree that information you provide to Walletix may be shared with US-based payment processors to facilitate your deposits and withdrawals. Due to Anti-Money Laundering (AML) constraints, you must strictly adhere to the following Deposit requirements (the “Deposit Requirements”).

• You may only deposit from a US bank account held in your legal name. You must not allow any third party to make a Deposit into your Walletix vault.
• You may only Deposit using a Supported Deposit Method (such as ACH or Wire) compatible with US banking standards.
• Where you make a deposit using a debit card, you authorise Walletix to facilitate the debiting of the funds to complete the Deposit.
• You must not use physical cash, money orders, or paper checks to make a Deposit. Walletix reserves the right to refuse any such Deposit.
• You agree and accept that failure to adhere to these requirements may cause a delay, a reversal, or the termination of your Walletix Account.

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Deposits may take time to reflect in your vault due to US banking system processing times (e.g., ACH clearance). Under no circumstances will Walletix have any liability to you concerning any delay in a Deposit reflecting in your vault. We reserve the right to refuse any transaction if we suspect fraudulent activity or if it violates OFAC sanctions guidelines.

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Erroneous Transactions

• Walletix shall not be held liable for any erroneous transactions resulting from your negligence or the submission of incorrect blockchain addresses.
• You agree to promptly report and return any assets that are sent to you in error.
• If you fail to return such funds, Walletix reserves the right to pursue all legal means under US law to recover the funds, including reporting to relevant authorities.

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Withdrawals

Where you have linked a verified US bank account, you may withdraw funds from your Walletix vault (a “Withdrawal”). Walletix will process Withdrawals following your instructions. You are solely responsible for ensuring that any Withdrawal instructions, including the relevant routing and account numbers, are correct. You accept that once a blockchain transaction is initiated or a bank transfer is sent, it cannot be reversed. Withdrawals to third-party bank accounts are expressly prohibited and may result in the permanent closure of your account.

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Account Security

Walletix utilizes enterprise-grade Hardware Security Modules (HSMs) and multi-layer encryption to protect the private keys stored in your vault. We comply with US Data Protection standards to keep your data confidential. However, you are solely responsible for:

• Maintaining adequate security over your Walletix sign-in details and Multi-Factor Authentication (MFA) devices.
• Keeping your contact details current to receive security alerts.
• Protecting your devices from unauthorized access.

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Walletix will never request your PIN or password. Every use of your account via your credentials is deemed authorized by you. We strongly recommend using a unique, strong password and enabling biometric security where available on the Walletix App.

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Sanctions and Restrictions

In compliance with OFAC and FinCEN regulations, Walletix reserves the right to terminate or suspend accounts associated with sanctioned jurisdictions, individuals, or suspicious financial patterns. A breach of these Terms may lead to:

• Temporary or permanent account suspension.
• Reporting to US law enforcement (e.g., FBI, FinCEN).
• Legal proceedings for reimbursement of costs resulting from the breach.

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Responding to Law Enforcement

Walletix complies with valid subpoenas, court orders, and National Security Letters issued by US authorities. We may freeze assets or provide information to government agencies without prior notice to you if required by federal law.

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Prohibited Activities

• Violation of US federal or state laws.
• Transactions involving illegal drugs, unlicensed firearms, or human trafficking.
• Using the vault to facilitate "Mixing" services or other anonymizing technologies that circumvent AML controls.
• Intellectual property infringement against Walletix Inc.

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Taxes

You are solely responsible for your tax obligations. In accordance with IRS regulations (including Form 1099-DA where applicable), Walletix may be required to report transaction data to the IRS. You should consult a US tax professional regarding your digital asset holdings.

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Limitation of Liability

To the maximum extent permitted by US law, Walletix Inc. shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the fees paid by you to Walletix in the six months preceding the claim.

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Dispute Resolution and Governing Law

This Agreement shall be governed by the laws of the United States and the State of Delaware (or your state of incorporation). Any disputes shall be resolved through binding individual arbitration under the rules of the American Arbitration Association (AAA), and you waive your right to a jury trial or to participate in a class-action lawsuit.

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Contact Us

For support or legal inquiries, contact us at support@walletix.io or compliance@walletix.io.